The Berlin-based start-up has raised $350m in a recent late-stage round, which will fund further US and European expansion.
Parloa, an artificial intelligence (AI) software company has raised $350m in a late-stage Series D funding round, tripling the AI service platform’s valuation to $3bn in less than a year.
The round, which was announced on Thursday (15 January), was led by General Catalyst and joined by existing investors Mosaic Ventures, EQT Ventures, Altimeter Capital and Durable Capital Partners. The closure of the Series D round brings Parloa’s total raised capital to more than $560m.
Parloa – which is headquartered in Berlin, Germany – was founded in 2018 by Malte Kosub and Stefan Ostwald, with the aim of building advanced AI agents for enterprise customer service. Parloa works with several well-known, global brands including Allianz, Booking.com and IKEA, employing more than 380 people across offices in New York, Berlin and Munich.
The organisation has stated funds are to be put towards expansion in Europe and the US in the form of new offices in San Francisco and Madrid. The company also plans to increase its employee headcount to 600 from 380 people by the end of 2026, with hiring focused on developers and sales staff.
Commenting on the announcement, Kosub, who is also CEO, said: “This funding marks a pivotal moment for Parloa as we expand globally, advance our approach to reimagine customer experience and help enterprises to build meaningful relationships with their customers.
“Our commitment to these organisations is clear: to enable exceptional, hyper-personalised customer journeys through agentic AI that deepen loyalty, responsibly and at scale.”
In other recent agentic AI news, Galway-based agentic AI sports company Orreco recently announced the closure of a $4m funding round with participation from Enterprise Ireland and US television personality and billionaire investor Mark Cuban.
The investment will support the creation of 55 new jobs at the company globally, including 30 in Galway over the course of the next two years.
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