Viatel Technology Group has achieved Cisco Premier Provider Status, marking another significant milestone in its partnership with Cisco. Following a rigorous audit process, Viatel also achieved Cisco Powered Service designations in Meraki Security & SD-WAN and Meraki Access.
Cisco Powered Services is an elite designation for partners that have demonstrated their expertise in delivering outcomes built on Cisco technologies. To be designated as Cisco Powered, services must be organised into a structured portfolio with the requisite personnel, certifications, and technology to guarantee the highest level of quality and expertise.
This achievement follows Viatel’s success in securing three other key Cisco specialisations earlier this year: Customer Experience Specialisation, Cisco Select Integrator, and Environmental Sustainability Specialisation.
Sheila Greaney, Cisco Partner Account Manager, commented: “Viatel’s attainment of Premier Provider Status reflects their unwavering commitment to delivering best-in-class solutions. The audit highlighted a knowledgeable and professional team that demonstrated excellent teamwork. From their comprehensive onboarding and detailed ticketing system to their vibrant marketing, Viatel’s dedication to the customer experience is evident. With a customer first ethos and an exceptional Net Promoter Score, Viatel is setting the benchmark for excellence in the Irish market.”
Eilish O’Connor, CTO, Viatel Technology Group, added: “Achieving Premier Provider Status is the latest chapter in our Cisco success story. Viatel has been a pioneer in the field of Cisco SD-WAN networking, deploying hundreds of sites across nationally and internationally. Our team of certified Meraki specialists delivers a fully managed service that allows organisations to maintain secure, high-performance connectivity while they concentrate on their core business.”
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