AI expertise is a Chat Marketer’s playground.
And ChatGPT is the groundbreaking new addition to this revolution.
The AI device will help dramatically enhance your advertising and marketing efforts, from creating extra custom-made conversations to saving oodles of time on buyer assist responses.
In truth, you may combine ChatGPT with Manychat following just a few simple steps.
Let’s discover precisely do it 🚀
Firstly, what’s ChatGPT?
The brainchild of OpenAI, ChatGPT – Generative Pre-trained Transformer 3 – is a pure language processing device pushed by AI expertise.
Utilizing 175 billion machine studying parameters, ChatGPT is educated by processing billions of knowledge factors gathered from the web. It’s then fine-tuned by people to supply easy-to-understand responses in conversational contexts.
No stranger to AI expertise, OpenAI is the corporate behind DALLE•2, a preferred AI artwork generator, and Whisper, an automated speech recognition system.
In accordance with evaluation by Swiss financial institution UBS, ChatGPT is the fastest-growing shopper app of all time.
In January 2023, simply two months after launch, it’s estimated that ChatGPT had 100 million energetic customers. For comparability, it took 9 months for TikTok to succeed in 100 million.
What are the advantages of ChatGPT?
Utilizing ChatGPT with Manychat can supercharge your clients’ expertise, leading to extra customized and interesting conversations.
ChatGPT can be utilized to enhance customer support, by offering a tailor-made response to a person buyer, serving to increase buyer loyalty.
It might probably additionally produce speedy responses to customer support queries and supply round the clock assist.
In truth, ChatGPT will help cut back prices related to hiring extra customer support employees to deal with busy assist instances.
Along with customer support wants, ChatGPT can be used to assist drive gross sales.
For instance, for lead era, ChatGPT can ship custom-made advertising and marketing messages on the proper time. To reinforce the eCommerce expertise, it may possibly ship customized product suggestions based mostly on a buyer’s buy historical past.
ChatGPT can even assist a number of languages, which is nice for bilingual or multilingual chatbots. Prospects will be capable to converse their native language, participating in a dialog tailor-made to their wants.
On the flip facet, there are additionally some limitations, together with:
- Producing plausible-sounding however incorrect data: ChatGPT does concern a warning that it may possibly produce incorrect or biased responses, and doesn’t have data for occasions that occured after 2021.
- Room for enchancment: When you’re utilizing ChatGPT for particular use circumstances, you might have to additional fine-tune responses for it to supply the solutions you need.
- Limitations in understanding context: Whereas OpenAI touts ChatGPT as understanding context and nuances to a excessive diploma, it does nonetheless wrestle to know context, particularly sarcasm and humor. It could additionally produce responses which might be technically appropriate however will not be 100% correct when it comes to context or relevance.
The right way to combine ChatGPT with Manychat
Now you perceive the perks and disadvantages of ChatGPT, right here’s combine it together with your Manychat account.
Create a ChatGPT account and generate API keys.
Step 1: First, you’ll want a ChatGPT account. Go to the OpenAI web site, and create an account by clicking the “Get Began” button.
Step 2: To create an account, enter your e-mail deal with and create a password.
After getting created an account, you’ll be greeted by this dashboard.
Step 3: On the highest right-hand facet, you’ll see your account icon. Click on your icon to disclose a drop-down menu. Choose “View API Keys”.
Step 4: From there, you’ll see your API Keys. To create a brand new one, click on “Create New Secret Key”.
It’s going to generate a brand new API key.
Step 5: Copy your new API key and reserve it someplace secure as you will have it for the combination.
Use Manychat’s HTTP Request characteristic to attach your ChatGPT account.
⚠️ Be sure to’ve upgraded to a Manychat PRO account, and have the Chat GPT API key you created within the earlier step helpful.
Step 1: In Manychat, navigate to the “Flows” part and create a brand new movement by choosing “Begin from Scratch”.
Step 2: Within the new movement, navigate to Actions, and choose the “HTTP Request” or “Exterior Request” motion.
Step 3: Configure it to make use of the Chat GPT API by coming into the API endpoint URL, methodology (POST), and headers.
Step 4: Paste the API key you copied out of your Chat GPT account into the “Key” area.
Step 5: Within the “Request Physique” area, enter the parameters required by ChatGPT to generate a response. These might embody textual content inputs or particular parameters that Chat GPT requires for producing the response.
Step 6: Save the HTTP Request motion and take a look at the combination by clicking the “Click on to check your request” button.
And also you’re completed!
Remaining ideas
Utilizing ChatGPT with Manychat can present a strong basis for extra customized buyer experiences, whereas lowering service prices and accumulating extra information to assist improve engagement and drive extra gross sales.
As with every fledgling expertise, it’s vital to notice that OpenAI has warned that misinformation, although it’s delivered in an authoritative manner, is a elementary and ongoing concern with ChatGPT.
On the flip facet, it’s clear that ChatGPT is a crucial device for entrepreneurs and enterprise house owners to leverage to enhance clients’ general model expertise.
And also you’re completed!
Prime 3 helpful ChatGPT and Manychat use circumstances
Our Manychat neighborhood has used ChatGPT with Manychat for a wide range of use circumstances together with:
- Asking for and confirming buyer particulars for bookings and appointments.
- Responding to an intensive record of buyer FAQs.
- Creating a singular character, tone of voice, and even a face to your chat assistant.
- Constructing a digital assistant to streamline workflows and improve buyer experiences.
- Bringing a fictional character from a well known novel and a celebrated historic determine to life.
With that in thoughts, listed here are three use circumstances you should use ChatGPT with Manychat for your online business, and set them up.
⭐ Customer support
ChatGPT can present fast responses to frequent buyer queries, reminiscent of order standing, transport data, and return insurance policies.
Right here’s set it up:
- Create a brand new movement in Manychat and add the “ChatGPT” motion step to your movement.
- Enter the client’s question because the enter to the ChatGPT motion.
- Create a brand new message that incorporates the response generated by ChatGPT.
Join the message to the subsequent step in your movement to proceed the dialog.
🚀 Lead era
ChatGPT engages with potential clients and collects details about their wants and preferences to assist create extra focused advertising and marketing campaigns.
Right here’s get began:
- Create a brand new movement in Manychat and add the “ChatGPT” motion step to your movement.
- Arrange a welcome message that prompts the person to reply some questions on their wants and preferences.
- Add a collection of questions. ChatGPT will use these to generate a extra customized response. For instance, “What sort of product are you interested by?” or “What options are vital to you?”
- Create a brand new message that incorporates the response generated by ChatGPT, together with any follow-up questions.
Add a call-to-action that encourages the person to join extra data or request a session.
⚡ Product suggestions
ChatGPT analyzes buyer preferences and behaviors to offer customized product suggestions.
Listed here are the step-by-step directions:
- Much like the lead era movement, arrange a welcome message that prompts the person to reply some questions on their wants and preferences.
- Add a collection of questions that ChatGPT will use to generate a extra customized response. For instance, “What sort of merchandise have you ever bought previously?” or “What are you searching for in a brand new product?”
- Use ChatGPT to investigate the client’s responses and generate an inventory of really helpful merchandise.
Create a brand new message that incorporates the really helpful merchandise and embody a call-to-action to assist drive gross sales. To incentivize the sale, add a coupon code for a reduction on their buy.
Remaining ideas
Utilizing ChatGPT with Manychat can present a strong basis for extra customized buyer experiences whereas lowering service prices and accumulating extra information to assist improve engagement and drive extra gross sales.
As with every fledgling expertise, it’s vital to notice that OpenAI has warned that misinformation, although it’s delivered in an authoritative manner, is a elementary and ongoing concern with ChatGPT.
On the flip facet, it’s clear that ChatGPT is a crucial device for entrepreneurs and enterprise house owners to leverage to enhance clients’ general model expertise.
The contents of this weblog have been independently ready and are for informational functions solely. The opinions expressed are these of the creator and don’t essentially replicate the views of ManyChat or every other get together. Particular person outcomes might differ.