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Sunday, September 17, 2023

Launch Notes | April 2023: Improved Subscription Reporting

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Launch notes is our month-to-month spotlight of the nice options popping out on the FastSpring platform, so that you’ll be capable to decide up and go along with the most recent options in your retailer. For full launch notes, take a look at our changelog.

Subscription Dashboard Reporting Calculation Enhancements

Screenshot of FastSpring platform showing report of monthly recurring revenue and other data points.

MRR and ARR Calculation

Beforehand, upgrades, downgrades, and add-ons had been sometimes not tracked or dealt with appropriately in subscription reporting. These points have been addressed, and now calculations can be extra right going ahead.

What Adjustments Ought to I See in My Retailer?

In case you are a heavy person of upgrades, downgrades, or add-ons, you might even see your MRR and ARR fluctuate barely ensuing from the up to date calculations. These calculations are extra correct than earlier reporting with the recognized fixes. If you happen to nonetheless have questions, please attain out to assist@fastspring.com.

Historic MRR Adjustments

Beforehand, we used the date of deactivation to examine for the date of cancellation and would then take away MRR contributions, which had the unintended aspect impact of altering historic MRR values. To resolve this, we have now improved our analytics to seize cancellation occasions on the day of cancellation and take away MRR contribution at the moment.

Instance of Adjustments

Let’s take an instance of an annual subscription activated in January 2023, canceled in Might 2023, after which deactivated in December 2023. Our earlier MRR contribution calculation wouldn’t have modified till December 2023, doubtlessly altering the MRR contribution for the interval of Might to December of 2023.

Now, with the dates within the above instance, our calculation instantly removes the MRR contribution from the subscription beginning at cancellation in Might of 2023, leading to a extra correct MRR change calculation.

What Adjustments Ought to I See in My Retailer?

For some sellers, this may occasionally trigger a slight enhance in cancellation counts and a lower in MRR for energetic prospects and subscriptions. You probably have questions on this reporting, please attain out to assist@fastspring.com.

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