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HomeHealthDigital Psychological Well being Firm, ThoughtFull, Companions with FWD to Present Science-Backed...

Digital Psychological Well being Firm, ThoughtFull, Companions with FWD to Present Science-Backed and Know-how-Enabled Psychological Well being Options for Prospects in Hong Kong and Thailand

SINGAPORE, Dec. 16, 2022 /PRNewswire/ — Asia’s main digital psychological well being firm, ThoughtFull, continues to carry larger accessibility of its psychological wellness options to company and client shoppers throughout the Asia area. Right now, the agency broadcasts that it’s partnering with the FWD Group Holdings Restricted (“FWD Group”) to launch the Thoughts Power Assist programme, a first-in-the-market platform to offer people with a handy and confidential solution to entry digital options to strengthen their psychological well being. The programme is launched in Hong Kong and Thailand, with different chosen FWD markets to comply with sooner or later.

ThoughtFull’s successive partnering with industry-leading insurance coverage suppliers, reminiscent of AIA and FWD, reinforces its trailblazing place in enabling insurance coverage protection for psychological well being and underscores the insurance coverage {industry}’s recognition of its distinctive science-backed and technology-enabled psychological well being options. The quite a few collaborations additionally spotlight the growing demand for science-based psychological well being options that may present a extra empowering expertise for folks to handle their psychological well-being. This current collaboration will see FWD tapping on Thoughtfull’s proprietary cell platform, ThoughtFullChat, that leverages AI-powered expertise for seamless and personalised entry to psychological healthcare options. Primarily based on the person’s wants, customers can choose to seek out their best-fit psychological well being skilled for video remedy, each day one-on-one, bite-sized teaching through textual content and audio messaging, and/or interact with dynamic science-backed content material and emotional well being trackers. The big selection of instruments can be found to be used at their very own tempo.

“Psychological well being has gained larger consciousness throughout Asia for the reason that pandemic, however analysis nonetheless reveals an absence of ample psychological well being protection[2].  It takes a number one insurer like FWD to combine psychological wellness options into their buyer programmes and we’re privileged to be FWD’s companion to bridge the gaps that exist within the present psychological well being ecosystem. ThoughtFull is a tech-enabled psychological well being platform, and our options are designed to be intuitive, easy-to-use and personalised for our customers’ distinctive wants. Our revolutionary strategy has allowed us to pave the way in which in getting insurance coverage protection for psychological well being and wellness,” stated Joan Low, CEO of ThoughtFull.

In keeping with the World Well being Organisation (WHO), the COVID-19 pandemic triggered a 25% improve within the international prevalence of tension and melancholy in its first 12 months alone[1]. Regardless of rising consideration and prioritisation of psychological well being care globally, 81% of workers are prone to burnout this 12 months[2]. Additional, a survey by Mercer Marsh Advantages has recognized a niche between Asia insurers and their international counterparts in the case of the availability of psychological well being help, the place one in three don’t present psychological well being protection as a part of their plans[3] .

Via this collaboration with Thoughtfull, FWD’s prospects may have complimentary and common entry to a psychological well being self-assessment questionnaire, after which they’ll discover a set of follow-up choices. These embrace on-line self-help instruments, limitless text-based teaching and digital remedy with professionals reminiscent of counsellors and medical psychologists. It’s accessible to prospects who’ve bought the Thoughts Power safety product, which supplies intensive medical protection from preliminary prognosis to ongoing remedy, designed to ease prospects’ monetary burdens and help them on their highway to restoration.

Joanna Chu, Group Head of Product Proposition, FWD Group, highlighted, “At FWD, we imagine a holistic strategy to constructing thoughts power is required to assist our prospects in all elements of their lives. FWD’s psychological well being survey demonstrated that there’s a development alternative for digital psychological well being options throughout Asia. We’re happy to companion with ThoughtFull because it reinforces FWD’s broader dedication to creating insurance coverage extra inclusive and accessible by leveraging digital well being applied sciences.”

ThoughtFullChat is ThoughtFull’s proprietary cell platform that takes an evidence-based strategy to empower its customers to proactively monitor and handle their psychological wellness to construct resilience on the go. It is usually accessible on the Apple App Retailer and Google Play through its subscription model.

To study extra about ThoughtFull, please go to or obtain the ThoughtFullChat cell app from the Apple App Retailer and the Google Play Retailer.


About ThoughtFull

ThoughtFull is a digital psychological well being firm whose mission is to offer seamless and inexpensive entry to end-to-end psychological healthcare. With operations throughout Asia, ThoughtFull’s proprietary cell apps ThoughtFullChat and ThoughtFullChat Professional empower customers to entry personalised best-fit psychological healthcare all through one’s psychological wellbeing journey while enabling licensed psychological well being professionals to scale their digital apply in an insights-based and data-driven method. ThoughtFull companions with key ecosystem gamers together with prime insurers, healthcare suppliers and employers regionally to normalise and scale entry to psychological healthcare providers.

Let’s #HaveAThoughtFullChat at #athoughtfullworld.

For extra data, please go to, Fb, Instagram, and LinkedIn.

[1] 2 March 2022, World Well being Group information launch
[2] Mercer “World Expertise Traits 2022
[3] 15 March 2022, Mercer Marsh Advantages  


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