Galvia AI, one of Ireland’s leading artificial intelligence companies, has announced a partnership with Sheffield Hallam University to improve student experience by implementing their AI Student Engagement Platform
As a part of this collaboration, the university has launched the “Hallam Helper”, a 24/7 AI chatbot designed to provide instant, personalised assistance for the university’s 28,000 students on a wide range of topics spanning wellbeing, university life and campus facilities.
This partnership coincides with Galvia AI’s opening of its Manchester office, advancing the company’s expansion into the UK and marking a significant step in the company’s broader European growth strategy.
Leveraging its success and momentum with large enterprise entities, the company is now focusing its ambitions across European markets, including Germany, Poland, Switzerland and The Netherlands. Galvia AI also plans on doubling its workforce in 2025, to meet the increasing demand for its cutting-edge AI solutions.
Commenting on the partnership, John Clancy, CEO of Galvia AI said, “At Galvia AI, we aim to simplify the complexities of AI, and guide organisations through the often daunting experience of adopting emerging technologies. We are excited to extend our AI-driven solutions to Sheffield Hallam University, allowing them to benefit from a tailored approach to AI deployment in enhancing student services.
“With Galvia gaining traction across the UK and Europe, we are looking forward to developing similar projects across key markets to make a significant impact.
Dave Thornley, Head of Digital Architecture at Sheffield Hallam University said: “By integrating AI-driven support, we’re providing students with a more seamless introduction to university life, making support more accessible, straightforward and immediate, and the remarkable uptake by students demonstrates this. Galvia understood our desire to extend the reach of our student service teams, rather than just replace human interaction.
Their structured approach and particular experience with wellbeing queries allowed us to deploy the solution with confidence. Through unifying our data, we are now better placed to understand the evolving needs of our students, ensuring we can deliver the right support at the right time.”
The Hallam Helper can be accessed through Sheffield Hallam’s university and mobile app, offering students real-time, 24/7 support. Through utilising conversational AI and machine learning, the chatbot delivers on-demand virtual assistance while providing the Student Services team with valuable insights into student behaviour, through its surveys and trend analysis. This data then enables university staff to better understand the evolving needs of the student population at Sheffield Hallam.
See more stories here.
